Bay Service & Collision Center

Overall satisfied with my repair. Went for a claim for a scratch. The scratch was gone, but you can see swirl marks on quarter panel. I'm assuming finishing polish was not completed.

I have used the shop for several different cars over the years and I have never ever had a problem. I’ve gotten to the point where when Cindy wants to go out and go around and check to see if I’m satisfied with the work. I tell her I don’t have to because I have absolute faith in their workmanship and know that they stand behind what they do so if there was a problem, I could always bring it back, but I never have had to. Love this place and have all my family going to it as well

Definitely five out of five stars! E.T. in particular and all the team are professional, friendly, fast to respond and excellent at their profession. I have been using Bay auto for several years and have always been happy with everything from the initial check-in to the final result. I recommend Bay auto without hesitation for anything from breakdown repairs to annual state inspections. Excellent!

I was in town to help my hospitalized son and went online to get a past due safety inspection for my son’s truck. I was given an appointment for the next morning, and despite the fact that my limited tech knowledge caused me to omit the reason for the appointment, I was greeted at the front desk by the service manager Joseph Lucey, and he couldn’t have been nicer or more understanding. He took all the necessary information, offered me a beverage and a place to wait, and personally attended to the vehicle. I was in and out in less than thirty minutes. Not only do I highly recommend this business, but I’m going to urge my son to use them for and truck maintenance he needs in the future. Thank …

I have a 2002 Saab 9-3 which needed a state inspection. I took it to Bay, and while they had it, they checked on a problem I was experiencing with starting the car. Rather than trying to sell me parts, they suggested that I could, at least for a while, avoid a costly repair which I really appreciated. Joseph, the service manager, gave me good advice!