Ray's Body & Paint Shop

If you need any work done on your car and you live in the Norfolk VA area go to this shop. I was rear ended on May 28th and filed a claim with Progressive Insurance Co on line. That is when my insurance nightmare began. The people at MAZZELL &RAYS have been fighting the battle with me since day one, and it has been a battle but through their diligence and persistence we finally won. Today is September15. Finally my car is fixed and it looks and drives great. They deserve 10 STARS!!!

I had originally gotten another estimate from another shop for $900 for minor damage, I came here and they were able to just pop my panels back in place and buff out the paint from the other car while I waited. They are very kind, and said they're always looking out for students and service members, and don't want anyone to waste time or money. A+, very good people

Exceptional, kind service. After my first visit I found two things that needed corrected after their initial repair. The staff there was eager to fix these issues for free and insisted that if anything was not completed to standard in the future, not to hesitate to let them know. I honestly was not prepared for them to stand behind their work with such enthusiasm. My second visit (of course I went back) for a damaged bumper went without a hitch, as a matter of fact they completed my repairs before my insurance provider got their to drop off the check!

Highly recommend this place. They did exactly what I asked them to do and they did a great job. You can't even tell my car was ever dented and the paint touch-up they did is a perfect match. They do quality work and they don't overcharge. Incidentally I left my iPod, GPS unit, cords, and some money in the car and it was all there when I picked up the car. They even vacuumed the floors a bit.

They stole everything out of my car, and then told me that it was never in there to begin with. My Ipod, GPS, phone charger, and all the other cords that go with them were all stolen.